For Patients

Frequently Asked Questions

What is this bill for?

QMACs bills for physicians and physician groups that charge for services according to industry standard fee schedules; these fee schedules are based upon Current Procedural Terminology (CPT) codes and International Catalog of Diseases, edition 9 (ICD-9) codes.

Why is my bill this amount?

QMACs bills for physicians and physician groups that charge for services according to industry standard fee schedules. These fee schedules are based upon Current Procedural Terminology (CPT) codes and International Catalog of Diseases, edition 9 (ICD-9) codes. QMACs coding department receives the physician’s documentation of the patient’s visit and assigns the appropriate CPT and ICD-9 codes in adherence to current government regulations.

Why hasn’t my insurance paid this claim?

We may not have the correct information, found on your current insurance card, including:

  • Name of Insurance Company
  • Address of insurance company
  • Phone number of insurance company
  • Subscriber name
  • Subscriber/patient insurance ID
  • Insurance group number
  • Subscriber/patient Social Security number
  • Relationship of patient to subscriber

Additionally, your insurance company may not have paid in a timely manner. We are billing you as the responsible party. Please call your insurance company to determine whether a problem exists concerning your account.

Contact us of any information we might add to help process your claim. If your insurance company agrees to pay your claim but is unable to locate it in their system, please let us know the name of the person you spoke with and their fax number. We will send the necessary form to that individual.

Note: We can fax claims only to the attention of the individual who has agreed to process the claim. Your insurance may not have been in effect on the date of service or it may not cover one or more procedures provided. Please call your insurance company to determine if a problem exists concerning your account. Contact us with any information we might add to help process your claim.

NEED HELP ?

ON OUR MIND:

  • 9/23/2018 7:00:00 AM
    Medical News Today: Could video games help treat chronic back pain?
  • 9/22/2018 10:00:00 AM
    Medical News Today: The Mediterranean diet reduces stroke risk, too
  • 9/22/2018 7:00:00 AM
    Medical News Today: 'Gut feeling' may be a hardwired 'sixth sense'
  • 9/21/2018 9:00:00 PM
    Medical News Today: What causes yellow stool?
  • 9/21/2018 8:00:00 PM
    Medical News Today: What to know about the anti-smooth muscle antibody test
  • 9/21/2018 7:00:00 PM
    Medical News Today: The 10 best probiotics for vegans
  • 9/21/2018 6:00:00 PM
    Medical News Today: How to identify a chlorine rash
  • 9/21/2018 5:00:00 PM
    Medical News Today: What are the pros and cons of a juice cleanse?
  • 9/21/2018 4:00:00 PM
    Medical News Today: Inflammation keeps heart attack and stroke at bay
  • 9/21/2018 3:00:00 PM
    Medical News Today: Hugs and kisses: The health impact of affective touch
  • 9/21/2018 2:00:00 PM
    Medical News Today: How cannabinoid drugs affect the experience of pain
  • 9/21/2018 1:00:00 PM
    Medical News Today: What to know about the last week of birth control pills
  • 9/21/2018 12:00:00 PM
    Medical News Today: Should you take a pregnancy test? 10 signs
  • 9/21/2018 11:00:00 AM
    Medical News Today: High-fiber foods for a healthful diet
  • 9/21/2018 10:00:00 AM
    Medical News Today: Scientists create human esophagus in stem cell first
  • 9/21/2018 7:00:00 AM
    Medical News Today: Fighting brain cancer with the Zika virus
  • 9/20/2018 8:00:00 PM
    Medical News Today: What are the early signs of COPD?
  • 9/20/2018 7:00:00 PM
    Medical News Today: What are the early signs of MS?
  • 9/20/2018 6:00:00 PM
    Medical News Today: Can people with type 2 diabetes stop taking metformin?
  • 9/20/2018 5:00:00 PM
    Medical News Today: How to tell the difference between PMS and pregnancy symptoms
  • 9/20/2018 4:00:00 PM
    Medical News Today: Stroke severity reduced in those who walk regularly
  • 9/20/2018 3:00:00 PM
    Medical News Today: How a protein works with gut bacteria to prevent obesity
  • 9/20/2018 2:00:00 PM
    Medical News Today: Dementia: New risk factor examined
  • 9/20/2018 2:00:00 PM
    Medical News Today: Signs and symptoms of STDs in men
  • 9/20/2018 1:00:00 PM
    Medical News Today: What happens with a pinched nerve in the shoulder?
  • 9/20/2018 10:00:00 AM
    Medical News Today: Electrical brain stimulation to boost creativity: What are the risks?
  • 9/20/2018 7:00:00 AM
    Medical News Today: Can a heart treatment lower depression and anxiety?
  • 9/19/2018 9:00:00 PM
    Medical News Today: Is carrageenan safe to eat?
  • 9/19/2018 8:00:00 PM
    Medical News Today: How to do a foot detox
  • 9/19/2018 7:00:00 PM
    Medical News Today: How to give an intramuscular injection